ISSUP Request for Tender (RFT): Learning Management System
Introduction
The International Society of Substance Use Professionals (ISSUP) invites qualified vendors to submit proposals for the supply, implementation, and support of a Learning Management System (LMS). The aim is to acquire a modern, scalable platform to deliver online training, track learner progress, and manage educational resources.
About ISSUP
The International Society of Substance Use Professionals (ISSUP) is a global, not-for-profit organisation that supports the development of a professional substance use workforce. With over 48,000 members worldwide, ISSUP continues to grow as a vibrant global network of professionals. To strengthen training access and quality for this workforce worldwide, ISSUP is seeking to develop its own Learning Management System (LMS). This platform will provide structured, multilingual training and professional development opportunities for practitioners, trainers and organisations working to address substance use globally. ISSUP is currently partnering with a Moodle-based e-learning platform to offer the courses, but we are excited to take the next step by developing our own customised platform informed by the specifications below.
Tender Objectives
The purpose of this tender is to:
- Procure a user-friendly LMS suited for international learners
- Enhance the delivery of e-learning in its different formats
- Manage courses, users, assessments, and certifications
- Ensure secure, reliable, and scalable operations
- Provide ongoing support and maintenance
LMS requirements
The selected vendor will provide a fully functional Learning Management System (LMS) that meets the mandatory requirements outlined below. The system must be robust, scalable, secure, and suitable for global delivery of online and blended-learning programmes. All “Must Have” features are mandatory for this procurement, while “Optional” features are considered value-added enhancements.
The attached Technical Brief provides a full breakdown of all technical requirements.
Proposal Submission Requirements
Proposals must include:
- Company Information
- Company profile
- Years in operation
- Relevant experience
- Key personnel
- Technical Proposal
- Description of LMS solution
- Technical specifications
- Implementation plan & timeline
- Security and data protection measures
- System hosting details
- Financial Proposal
- Pricing model
- Implementation costs
- Support/maintenance fees
- Any additional costs
Vendors must submit their own structured responses, as ISSUP does not provide templates.
Evaluation Criteria
Proposals will be evaluated based on:
- Functionality and Features
- Implementation and maintenance cost
- Implementation Approach
- Vendor experience
- Support and SLA
How to Apply
- Submit electronic proposals to training [at] issup [dot] net with subject line: “ISSUP LMS Procurement Tender – [Vendor Name]”
Tender Process
- The tender is open from December 1st with submissions due by December 31st, 2025
- Shortlisted vendors will be invited for demonstrations and follow-up meetings.
General Conditions
- ISSUP may request additional information or clarification.
- Costs for preparing proposals will not be reimbursed.
- The selected vendor will enter a formal contract with ISSUP.
Contact Information
For clarifications or questions, please contact: training [at] issup [dot] net
