The Implementation of Quality Standards (QS) at Coolmine Therapeutic Community
Submitted by Rasha Abi Hana
- 21 June 2023
BACKGROUND: Coolmine’s implementation of quality standards involves a period of change management, strategic planning, and national policy development.
METHODS: A narrative case study focusing on national policy and internal strategic planning.
CONCLUSIONS: From 2000, Coolmine embarked on a change management journey that kept the organisation at the forefront of drug and alcohol treatment in Ireland and internationally while maintaining fidelity to the Therapeutic Community. The strategy for quality assurance is replicable across similar organisations.
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