UTC 17: Case Management Skills and Practices

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This 3.5-days course is designed to provide the opportunity to enhance competency in case management through a better understanding of the important roles and skills of case managers.

It further describes the key functions, applications, assessment, management plan, advocacy and evaluation within a case management context. This approach focuses on assisting the client in accessing needed services or resources throughout the continuum of care and assist them by focusing on the outcome of treatment services.

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