Video and audio recordings
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service design

The power of connection: collaboration and co-design in clinical services

This presentation explored a co-design process that was implemented in clinical services in metropolitan Australia from 2019-2022.

The challenge of successfully implementing integrated care in mental health (MH) and alcohol and other drug (AOD) services is well established. Whilst the impact of the COVID-19 pandemic on clinical practice continues to unfold, the concerning effects of increased isolation on people and services is clear. Now more than ever, a pragmatic approach to service collaboration is critical.

This presentation described a tailored co-design study that brought together mental health (MH) and alcohol and other drug (AOD) workers at multiple organisational levels. The process of co-design, and the value of supporting the workforce to drive the service development, was discussed. 

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